"Who needs help the most, and on which action items? What's the real priority?"
"Where is my overall process bottlenecking?"
"Is the team moving more quickly over time?"
"Where and when are breaches happening on an SLA or goal for the team?"
Just pick an object and field, and start tracking timelines in Salesforce.
Quickly create Stage or Status goals in Salesforce and begin measuring your team's performance.
We offer Flowdometer free to the community.
Like Salesforce itself, there's a lot of complexity to unpack if you want to customize Flowdometer.
See our services plans.
Set goals for your team at every part of your process. Enforce an SLA and know when and where breaches happen
Built-in Dashboards show you where bottlenecks exist in your process, and benchmark your team members
Track any stage or status on any object in Salesforce, even Custom Objects
In a recent poll, nearly half of Operators had no clear method or tool for prioritizing their workload, leaving them fully unarmed to sequence work effectively.
As you grow, more process complexity and work gets spread over each team member. Bottlenecks and load imbalances compound, affecting other work and workers.
Dropped balls, missed steps, and errors in a process can undermine large swaths of work with minor but important failures. Meeting customer expectations is not optional.
*icons by Lluisa Iborra, Stephen Plaster, and Ben Davis via The Noun Project